The following phenomena may occur even in products that are inspected and shipped as good products. Please be aware that this is unavoidable due to the manufacturing process and that it is a characteristic of the product. Please read our Characteristics of Porcelain page

Once your order has been processed by our team and dispatched, you will receive a confirmation email that contains your tracking code.

Order confirmations sometimes can be found in your junk/spam folder. If you can still not find your order confirmation and have proof of payment, please email us at hello@origamidripper.au and we will assist you.

Please contact us at hello@origamidripper.auwith the subject line: ‘Order #(write your order number) – Wrong Address’. We will endeavour to correct your order details prior to shipping.

Reach out! Visit our contact page for any information regarding your order! We’re happy to answer questions about orders, order modifications, shipping, returns, & cancellations.

To learn more please read our Returns and Refunds policy here

Shipping and delivery will take between 2-7 working days to arrive after placing your order. If your shipping address is in a more remote location, please allow for additional time.

Within Australia: we choose Australia Post to provide you with the best service we can. Standard shipping within NSW is 2 – 5 business days estimate and Interstate (metro to metro) 3 – 6 business days. Express shipping within NSW 1 – 2 business days. Interstate within 2 – 4 business days.

All refunds will be made to the same payment method provided during checkout.

Please go to our wholesale page
and click to register a new account